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As our shipping is facilitated by UPS Ground Shipping, you should expect your package to arrive safely 2 to 10 days after your order has been processed. Once your order is processed you will receive your Order Confirmation e-mail. After your product is shipped you will receive a follow up e-mail with your designated UPS Tracking Number. With this you will be able to track every step of your shipment. If you do not receive this e-mail within 3 days of receiving your order confirmation, please contact us at firstname.lastname@example.org.
If for any reason you are not satisfied with your order, you may return it within 7 days of the purchase date. All returned items must be in good condition, with the original packaging.
To receive your Return Merchandise Authorization (RMA) number please contact us at email@example.com. Please note, you will be responsible for all return shipping charges. After receiving your return and inspecting the condition of your item, we will process your return or exchange. For more information, please read our Return Policy.